Ordering and Shipping
By placing an order on this site, you are
agreeing that you have read and understood the terms of service
laid out on this page.
We accept Visa, Mastercard, Discover and American Express, and checks/money
orders (US only). If you choose money order, you will be contacted
by us with payment information. We do not accept Paypal.
You may also call with your order if you prefer, check the contact
page for the number.
We do not accept checks/money orders from
countries other than the US. Please do not choose this
option if you live outside the US.
If you choose the check/money order option at checkout,
we reserve the right to require a money order ONLY at our discretion.
We also reserve the right to hold any personal checks until they
Please do not mail in an order without contacting
The cart saves your added items for up to 2 days,
we are told. You can leave a cart and come back to it within that
2 day time frame.
The cart has a 100 line item limit. This is a lot!
But if you get a message saying you have reached the limit, just
check out and start a new cart. We will combine the carts and ship
them together to save you money.
can only add one item to the cart at a time, you need to enable
cookies on your computer. For help in checking cookies, please email
If you are using a credit card for payment, the correct BILLLING
address for the cart MUST be entered into the cart.
This does not have to be the shipping address, but we need the correct
billing address or we cannot process your order. The billing address
for the credit card is the address that the bill for the card is
sent to. If the correct billing address is not provided, your order
may be cancelled.
3 Digit Code.
If you pay with a credit card,
the 3 digit code on the back of your card is a required field.
If the code you enter does not match the card you use, your order
may be cancelled.
We will, in no way/shape/form, share
any info you provide to me via this website or via email. Your email
address, mailing address, and credit card info ain't goin' nowhere,
honey, so rest assured. Your phone number, on the other hand......
we just use that to call you so we can chat about Johnny in homeroom.
He's dreamy. Just kidding. Your phone number is not a required entry.
Please provide a valid email address. This address is used only
for order confirmation, shipping confirmation, and to contact you
in case there is a problem with your credit card or order. Orders
that do not provide a valid email address may be cancelled.
page to subscribe to the list.
We ship via the USPS. Price of shipping depends on the
weight of what you order and where you live. See below for more
info on rates.
If a package is returned to us because we were provided with a faulty
address, we will re-ship at your expense only or
refund your order price minus shipping. Please double-check you
address before you submit your order.
Expedited shipping is available, please ask when you
place your order and we will contact you with rates. Overnight mail
is NOT always guarenteed the next day, please contact us for more
Shipping rates are determined by weight of package, not
the amount you spend. Minimum shipping/handling is $4.00.
The 3 options for shipping are first class, priority,
and parcel post. When you check out, you will have these three options
of how you would like your package shipped.
-First Class. If your order is small or you think
it would weigh less than a pound, try this option first for the
cheapest rate. First class takes about 2-7 days.
-Parcel Post. This method is most economical in
packages weighing more than one pound. Parcel post can take up to
a week to arrive but has been known to take longer, so don't choose
this method if you are in a hurry.
-Priority. Priority mail takes about 2-3 days to
most locations. Insurance is included up to $50.00.
The USPS has flat rate priority
mailers and we will use them whenever we can if it saves you money
On top of the shipping amount, the cart will also
add a 50 cent "processing fee" to your order. Because
the cart figures the shipping based only on the weight of the items
you purchase, the 50 cents is added to account for the weight of
the box and the packaging material, and other handling-type fees.
Nebraska residents will have 7% tax added to their order.
More on Shipping
If the shopping cart comes up with some crazy high shipping rate,
don't fret OR send us mean emails (they make us cry). The cart is
configured to calculate shipping by weight, not amount spent. This
can be complicated to get correct, so all orders are reviewed
before your card is charged and your shipping rate may be lowered.
Honestly. We are not out to make a buck on shipping and
we have no intention of gouging you. If the rate seems too high,
it may be, and we will lower it to the correct amount before we
process your card. The system we use calculates shipping more fairly
then if we had blanket rates by how much you spend, so we appreciate
your understanding of this system.
Email me with any questions
or to get an estimate before you order.
Manto Fev does not have a minimum order amount, but we
appreciate orders over $5.00. Small orders will still be
charged the minimum $4.00 shipping rate.
When you check out, there will be a question on the order form asking
if you would like to have additional insurance added to your order.
Insurance is included on priority mail ONLY, and only for up to
Insurance is an additional charge and must be requested. We
are not responsible for orders sent uninsured. Many orders
will have delivery confirmation on them at our expense, but insurance
must be requested and we will add the price on to your order before
we process your card.
Insurance beyond the first $50 in value can be added
and the cost depends on the amount required.
We reserve the right to require insurance
on any order.
Most orders leave us within 3 business days of when they are placed.
First Class via the post office is usually about 2-7 days to get
to you, and priority mail averages about 2-3 days. Parcel post has
been know to take up to 3 weeks to the coasts, so select this method
at your own risk.
We do not ship on Saturdays, nor on any days when
the Post Office is closed (national holidays).
We do ship internationally (outside of the US) but please be aware
that postage can be very high.
When you check out, you will be given the option of
first class air mail or priority air mail. First class is cheaper
but will take longer to get to you. International shipping can take
up to 8 weeks to get to you. We will not consider a package "lost"
until 8 weeks from the shipping date.
In order for your package to be insured, it MUST be
shipped via priority mail. We will not re-ship lost packages
unless insurance was purchased, so please request insurance if you
are worried about your package getting to you.
We will use the international flat rate mailers whenever
possible to save you money.
WE DO NOT SHIP TO NIGERIA. No exceptions.
We also reserve the right to refuse service to any other
overseas customers, for any reason, at our discretion.
For international orders, we are
required to attach a customs form to the package outlining the contents
and value of the package. You may be responsible for customs fees
on any package sent to you from the US. If you ask us to mark a
low value to avoid paying customs fees, we are NOT responsible for
the package once it is shipped. Insurance for international packages
must be requested at the time of order and we are
also NOT responsible for packages sent uninsured. Email
us with any questions about shipping internationally.
Manto Fev does accept returns, except on items that are special
ordered for you. You may contact
us for more information. Items must be received in saleable
condition. Credit will be given on a future purchase or in the method
in which the order was paid for. Any shipping amounts cannot be
refunded. Items that are defective due to a manufacturer's
error and not through the fault of Manto Fev may be returned, but
only for store credit or replacement if possible.
Quantities limited to what we have on hand. On most sale items,
once we sell out, the item will not be offered again at the sale
price and is generally being discontinued. If we special
order a sale item for you, the original price of the item will apply,
not the sale price.
may not apply on past purchases.
On the shopping cart, when you check out, there is a space for writing
special requests applying to the items you have ordered. If you
ask for a special request that we are not able to fill, we will
assume that a substitute is acceptable. If you ONLY want the item
if we can fill the special request, you MUST state this when you
order, or we will make substitutes if we are not able to fill a
Sold Out Items.
If the website says something is sold out, we probably
have more coming at some time in the future. Please don't pee your
pants, just email us and
ask when we expect more to arrive. If we don't have any on order
yet, we will order more for you, just let us know what your timeframe
You are able to add any sold out items to your cart.
You must, however, tell us on your order if you want them backordered
(shipped separately) or if you want your order held until the sold
out item arrives back in stock. If you do not tell us which you
prefer, the sold out item will be removed from your order before
we process it.
Our "back stock" capacity here is minimal, so we often
have short supplies of some items. For this reason, occasionally
we have to backorder an item from your order. We will contact you
if the amount of items is large. Some backordered items will ship
free of charge, and some will have actual shipping charges added.
If we are out of something that we do not plan on
re-ordering shortly, we may remove it from your order and not charge
you for it at that time. Please reorder those items at a later time.
We will mark these changes clearly on your order so you know if
something has been cancelled or backordered.
The backorder policy does not apply to international
orders due to shipping costs. Out of stock items will be dealt with
on an individual basis for these customers.
Special Orders and Wish
We love to do special orders and look for special items for you.
Examples of things that would be considered special order: special
papers, adhesives, specific items from companies, etc. Special orders
may require one of the following: partial or entire pre-payment,
and/or additional postage fees. If you need an item for a special
event, please try to give us as much time in advance as possible
to order it for you.
Special order items, especially in large quantities,
are NOT returnable. Please buy a sample if you are not
sure an item will work.
Wish List items are vintage finds or one of a kind items you might
be looking for that we can try and help you locate. For example-
vintage postcards of bears, road maps from Texas; that kind of thing.
We go to a lot of estate sales, flea markets, and thrift stores,
and we will try and find whatever it is you are looking for!
There are some things we am able to get quantity discounts
on, and pass those discounts on to you. So if you need a large quantity
of a certain item, please email us to ask about special ordering
it for you.
Manto Fev does not recommend
that you use any products on this site to create production runs
or collections of jewelry. Many items are available in limited quantities
and future availability is not guaranteed.
Manto Fev reserves the right to refuse service for reasons including,
but not limited to: non-payment of past orders, failure to reply
to emails, or providing false information on orders. We reserve
the right to refuse service at our discretion, for any reason.
We do not sell wholesale.
Listen to the man! All images and text on this website are copyrighted.
All artwork not credited is done by Sara Hopp, and all other artwork
is copyrighted by the artist named. Please don't steal from our
website in any way, it makes us cry. Items themselves purchased
from this site are not copyrighted unless indicated on the item
(ie- new, packaged items).
Yes, but we think we are done now. If you have any questions or
there is something we didn't cover, please email